Shipping Policy

1. Ordering

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1.1 After making an order, a first notice confirming receipt of order details will be sent. Please note: this confirmation does not obligate the site team and/or anyone on their behalf to supply the ordered products. It indicates that the order details have been received by the system.

1.2 Only after the examination of the credit card details has been completed, and the credit card company has given its approval of the purchase, will the order be considered as official and its delivery process begun; on condition that it is in stock.

1.3 The site team will make every effort within its ability to ensure that the products that are displayed on the site are found in stock. In case that any product is out of stock, an appropriate notice will be sent to the email address given during the ordering process.

1.4 The order will be sent to the customer by registered mail EMS to the address given during the ordering process.

1.5 Time of delivery is from 7‑14 working days from the day of the bank confirmation of the credit card transaction.

1.6 In case that the shipment gets lost in the mail (that is to say, that the shipment does not arrive within 30 work days after being sent), another shipment will be sent as soon as possible by registered mail.

1.7 The website does not carry any responsibility for delays in supplying products as a result of events that aren’t in their control (for example, non‑working days, strikes, problems with computer systems or telephone systems and/or communication systems, problems with the electronic mail, acts of hatred and/or Providence, illness, earthquakes, weather, etc.), events that negatively affect the completion of the purchasing process and/or in maintaining delivery on time.

1.8 The prices appearing on the site are the final consumer prices.

1.9 The product price as well as the handling and shipping charges may change from time to time. The valid price for the order will be the price advertised on the site at the time that the order is made.

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2. Returned products:

2.1 The customer is permitted to return the purchased product if in new condition and packed in the original wrapping, along with the original receipt within 30 days of receipt of the product.

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2.2 Returning the product will be carried out by registered mail.

 

2.3 After examining the returned product, the person’s credit card will be credited with the amount of the purchase, less the shipping charges, or the product will be exchanged for another product at the same value as agreed between the sides and after receiving a detailed request from the customer.
 

2.4 In case it is found that the returned product is not in new condition as when shipped to the customer, the credit amount given will be equal to the realistic market value of the returned item.